【求職祕籍】外企HR現身說法面試經驗（三）

Hello! My name is Jacqueline and I am working as HR manager for a not-for-profit organisation and this organisation has a focus on education and arts.

你好！我叫傑奎琳，是一個主要運營教育與藝術的非盈利機構的人資經理

1 Q:能否告訴我們哪位應聘者給您留下深刻的印象？爲什麼？

I just had an interview yesterday morning. It's a candidate, Malaysian Chinese, male, and I was really impressed by him. He interviewed for an audit position and he was very sincere. He was very open about his motivation about his goals in life with his career. And he had a very down-to-earth approach which really always impresses me.

我剛剛昨天早上才面試過。應聘者是一名男性馬來西亞華裔，他給我留下非常深刻的印象。他所應聘的職位是審計部門的，他本人也非常真誠。他個人職業生涯中的目標與動機都非常開誠佈公地告訴了我們。而最讓我印象深刻的是他腳踏實地的做事方法。

2 Q: 您能否給我們舉一個應聘者搞砸了面試的例子？他應該怎麼做？

Yes, that happens, obviously also as well that some candidates don't always perform very well. Maybe in general I can say that candidates who come in and they do not know exactly what job they are applying for. So that they err they haven't done the background checking on the organisation they want to work with so they haven't bothered to check the website of the company or read some additional material. So that's not something that I'm impressed them with. So we've this... for example... come in err... "so what is the... the job description look like", "what does your company do"... unfortunately those things happen all too often. And when we advertise we always put the job... a copy of the job description and also the link to our company... err with the job adverts. So I expect a candidate, who has been shortlisted... hasn't been invited to an interview so they obviously have time to be invited to the actual interview, to prepare themselves.

是的，這種事的確會發生，很明顯，有時候一些應聘者的確表現不太好。大體上來說，我可以說那些進來的應聘者並不太清楚他們申請的職位到底是什麼。所以他們會支吾，因爲沒有想要加入的組織做足背景調查或進行相關材料閱讀。在這一點上，他們沒有打動我。很不幸，我們經常會遇到應聘者問我們“這個工作是做什麼的？”“你們公司是做什麼的？”我們登出招聘啓事時，通常都會把工作描述一同登出，也會附加我們公司的鏈接。所以我希望直接列在最後候選名單中的應聘者都能好好地做功課，因爲他們不必像其他人一樣參與其他面試。

3 Q: 除了前面提到的，你最看重應聘者所展現出來的什麼部分？

I am looking for someone who is... except of having the skill, the educational background that is necessary and the professional experience that is necessary for a particular post... I look for someone who is a team player, for someone who is really determined, for someone who is motivated, and someone who is honest, honest and solid err.. personality. And err... someone who is open, who manages to express him or herself well.

除了必須的技能、教育背景以及專業經驗外，我最看重有團隊精神，有決心，有企圖心，很坦誠，夠堅定的性格，也看重思想包容、表達能力好的人。

4 Q: 在面試中有哪些忌諱？

I think it is... there're different areas. One thing is the appearance. The other thing is your posture. And then the third area is what you say.

我覺得這有不同的方面。一個是外貌，另一個是姿態，再一個是語言。

If we start with the appearance... I think it's always good not to dress up too ... not to put on too much colour on err... or makeup because this distracts from actually the person so I think that's not a very good thing to do to sort of dress up too much.

先講講外貌。我覺得別過分打扮比較好，顏色不要太多，化妝也別太顯眼，因爲這會讓人對你的外貌而不是本人更感興趣。所以我覺得還是簡單打扮爲好。

And in terms of posture, the body... obviously there is what you say but there's also the body language. So someone sits here.. it's... the legs cross three times and the arms crossed. Erm... that's a very... sort of... defensive approach and I think the interviewers might not... err appreciate that too much. On the other hand if someone is too relaxed, and sort of slopping back in the chair and leaning his one hand on the table, that's also not very good. So I think it's... in terms of posture, it's good to come in, greet the people in the room, introduce him or herself and then sit down and erm... sort of maybe have both feet on the... underground, maybe the hands on the table or in... in your lap, and not playing around with a cell phone or with a pen. There's... the other thing also good too, to shut down or shut off all electronic devices so that you don't receive your texts or your calls during the interview. That can be very distracting.

至於姿態，很顯然，肢體語言和口頭語言是不一樣的。所以有人坐在那兒，雙腿不停地換着翹二郎腿，手臂也交叉着，這是一種非常自衛的動作，我覺得面試官不大喜歡這種肢體語言。另一方面，如果應聘者太放鬆，隨隨便便地坐在椅子上，手也搭在桌子上，我覺得這種也不大好。所以我認爲，進門，和房間裏的人問好，自我介紹，坐好，雙腳平放於地，手比較正式地放在桌上或膝上，不要玩手機，不要轉筆，這樣會比較好。還有一點注意下也比較好，就是關閉或切斷所有電子設備，這樣你在面試過程中不會收到所有信息及電話，因爲這二者非常分散人的注意力。

Then in terms of what you say, I think it's good to listen well to the erm... to the questions, to be also prepared in advance. And to prepare some questions to ask after the interview. So if you really have an interest in the company, so that you... that you have some valid questions coming up.

然後，關於口頭語言，我覺得好好聽問題非常重要，同時也應預先準備好自己的答案，還得準備一些面試過後想要問的問題。如果你真的對某間公司感興趣，你就必須問一些實實在在的問題。

5 Q: 通常應聘者都會被問到自己的強項與弱項，談論自己弱點的最好方式是什麼？

I think it's always a good thing to give an example. Everyone knows sort of the... err... the answer that "I'm too impatient" or "I'm too eager", "I'm too competitive" - these are sort of the standard answers people give so I think it's maybe a good thing to give an example of a weakness when one can describe a situation in his current job. And be honest. I think everyone has a weakness and I also don't think that the interviewers nowadays are focusing too much on those areas. So if you can come up with an honest answer and they.... erm.... if you can describe a situation from your daily life, I think that will... that will be good.

我覺得舉例子是很好的辦法。每個人都知道諸如“我沒什麼耐心”“我很有企圖心”“我很有競爭力”之類的答案，這些都是應聘者會給出的標準答案。所以我覺得如果有人能舉出在他目前的工作中碰到的問題或發現的弱點的例子，那麼會很好。同時一定要誠實。我覺得每個人都有其弱點，我也不覺得現在的面試官會非常在意一個人的弱點。所以如果你能夠誠實地回答問題，並且從日常生活中舉出實例，我覺得是非常好的。

更多實用的求職應聘信息，請關注部落英國領事館文化教育處個人主頁>>