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面試技巧:如何應對電話面試?

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A phone interview sounds easy, doesn't it? You don't have to get dressed in your best interview attire, travel to a company's office, or interview one-on-one with a hiring manager. Instead, you're interviewing on the phone from the comfort of home.

面試技巧:如何應對電話面試?

電話面試,聽起來很簡單,對不?你不必穿上最得體的面試着裝,不必經過一段路程到達辦公室,也不必與招聘經理進行一對一的會面。與之相反的是,你只需在舒適的家裏通過電話就能參加面試。

It's not as easy as it seems though. You can blow a phone interview just as easily as you can blow an in-person interview. Dropped calls, background noise, not knowing about the company, and/or not being prepared to respond to interview questions can knock you out of contention for a job.

但是事實上並沒那麼簡單。搞砸電話面試的機率跟親身參與面試的機率一樣高。漏接來電,背景噪聲,對公司背景不熟悉,以及沒有準備好回答面試問題都可能讓你丟失工作的機會。

Review these tips for how to conduct a phone interview and what not to do when you're interviewing via the telephone to make sure your phone interviews get you to the next step in the hiring process.

多看看以下這些小提示,學學電話面試的準備工作和禁忌,從而確保這次的電話面試能夠助你通往招聘流程的下一階段。

How to Handle a Telephone Interview

如何應對電話面試

Create a checklist.

列出一份清單。

Review the job posting and make a list of how your qualifications match the hiring criteria. Have the list available so you can glance at it during the interview. Also have a copy of your resume in clear view, so you don't have to remember what you did then.

重新瀏覽招聘公告,然後列一份清單,寫下自己符合招聘標準的資格技能。隨手準備一份清單,在面試的過程中就能方便查看。同時還要準備一份方便查看的個人簡歷,那麼你就不必死記自己的經歷了。

Research the job and the company.

對職位和公司進行資料蒐集。

Take some time to research the job and the company. The more prepared you are for the interview, the smoother it will go.

花點時間對職位和公司做點資料蒐集。你的準備工作做得越充分,面試的過程就越順暢。

Prepare for phone interview questions.

準備好回答電話面試的問題。

Review answers to typical phone interview questions and think about how you're going to respond.

回顧一些經典的電話面試問題的答案,然後構思自己的回答。

Use a land line.

使用電話座機。

Unless your cell phone service is 100% all the time, use a land line instead of a cell phone.

除非你的手機服務總能全程在線,否則你最好使用座機而不是手提電話。

That way you won't have to worry about dropped calls and getting disconnected.

這樣你就不必擔心錯過了對方的來店和失去聯繫了。

Turn off call waiting.

關閉呼叫等待功能。

If you have call waiting turn it off. The beep of an incoming call is distracting and can make you lose your focus.

如果你有呼叫等待的功能,那麼請關閉它。來電的鈴聲會造成干擾還會讓你分心。

Get rid of the distractions.

排除干擾。

Interview in a private quiet space. That means securing a babysitter if you have small children at home and kicking the dog, the cat, and the rest of the household members out of your interview space.

請在一個私人安靜的空間進行面試。這樣就意味着如果你的家裏有小孩就要找保姆照顧好,還要把小貓小狗,以及所有家庭成員排除在你的面試空間之外。

Have a glass of water nearby.

身邊放着一杯水。

There isn't much worse than having a tickle in your throat or a cough starting when you need to talk on the phone. Have a glass of water handy so you can take a quick sip if your mouth gets dry or there's a catch in your throat.

在電話裏聊天的時候,沒有什麼比喉嚨癢或者忍不住咳嗽更難堪的了。所以在身邊放一杯清水,在你嘴巴乾澀或者喉嚨有點問題的時候就可以拿來喝一口。

Take notes.

做筆記。

It's hard to remember what you discussed after the fact, so take brief notes during the interview.

你無法記住所有討論的內容,所以在面試的過程中可以做簡短的筆記。

Focus, listen, and enunciate.

專注,傾聽,並清晰表達。

It's important to focus on the interview and that can be harder on the phone than in-person. Be sure to listen to the question, ask for clarification if you're not sure what the interviewer is asking, and speak slowly, carefully, and clearly when you respond. It's fine to take a few seconds to compose your thoughts before you answer.

在面試的時候保持注意力集中是非常重要的,而在電話面試的過程要做到這點其實比親自面試更困難。所以要確保自己能夠聽清楚對方的問題,如果你不清楚面試官的提問,可以請求對方稍作解釋,並且回答的時候要把語速放慢,保持謹慎而清楚地表達。在回答問題前,花幾秒來組織答案也是沒有問題的。

Pay attention to body language.

請注意肢體語言。

This might sound strange, but your body language matters on the phone almost as much as it does during a face-to-face meeting. Focus on the interviewer, smile, and think positive. You'll make a better impression.

雖然這聽起來很奇怪,但是你在電話裏的肢體語言幾乎跟面對面的面試同等重要。你要把注意力放在面試官上,保持微笑並積極地思考問題。這樣你就可以給對方留下更好的印象。

Multi-task.

一心多用。

This won't work for everyone, but if you can multi-task have the company's website open in your browser, so you can quickly check for company information if it comes up in the conversation.

這一點並非適用於所有人,但如果你具備這種能力,你可以在瀏覽器打開這家公司的網站,那麼在面試過程中如果遇到相關的問題就可以迅速瀏覽了。

Have questions to ask the interviewer ready.

準備好提問。

Be prepared to respond when the interviewer asks whether you have any questions for him or her.

準備一些問題,如果面試官詢問你是否有疑問的時候就可以提出來。

Follow up after the phone interview.

後續工作。

Ask for the interviewer's email address, if you don't already have it. Send out an email thank you note immediately, thanking the interviewer and reiterating your interest in the job. Use your thank you note as a way, as well, to provide information on anything regarding your qualifications you didn't get a chance to mention during the phone interview.

如果你沒有面試官的電子郵箱地址,請求對方告訴你。面試後要即時向對方發送感謝信,感謝面試官並再次表達你對這個職位的興趣。同時你也可以把感謝信當作一種信息補充的形式,把電話面試過程中無法提及的關於個人資格技能的內容給對方補充完整

聲明:本雙語文章的中文翻譯系滬江英語原創內容,轉載請註明出處。中文翻譯僅代表譯者個人觀點,僅供參考。如有不妥之處,歡迎指正。