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“你還有什麼問題?”面試官這個靈魂拷問,究竟怎麼答?

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北方各地初雪都下了一陣了,應屆生們關心的秋招也接近尾聲。經歷了重重面試的人大多都被問到過一個問題:“你對我們公司/這個崗位還有什麼問題嗎”( Do you have any questions for us? )多數人可能就說“暫時想不到 /沒有了”。Reddit網友也發現基本沒人反過來問招聘官問題。

Interviewers have often told me almost no one asks questions during interviews.
面試官們經常跟我提到說面試時幾乎沒有面試者提問。

“你還有什麼問題?”面試官這個靈魂拷問,究竟怎麼答?

有人想問薪水、工作職責等等,但又不知道如何開口。

Remember, at a job interview, YOU are also interviewing the company.
要記住,工作面試時,你同樣也在面試這家公司。

An interview is a two-way street. The interviewer asks questions to learn about you, while you prepare questions to ask the interviewer about the position, the company and potential development within the company in order to make sure the position is a good fit for you.
一場面試是一個雙向的通道。面試官通過提問來更多地瞭解你,同時你也該準備問題,向面試官就職位、公司、潛在發展等等進行提問,以此來確定該職位是否適合你。


Reddit網友TeamWaffleStomp認爲,自己面試能成功全靠結束時問的那兩個問題。


I'm currently working a dream job I'm barely qualified for. I'm pretty sure two questions I asked are what got me the job.
我現在在做的這份夢想工作我自己都覺得我有點配不上。我很確定他們錄用我是因爲我問的那兩個問題。


問題1

"Could you explain your daily operations and schedule?"
“你能告訴我該職位的日常工作和安排嗎?“


問題2

"Is there anything in my resume or any answer I've given that raises questions about my ability to perform this job that I can go ahead and address?"
“我簡歷裏面或者我剛剛的回答中有什麼問題使得你們對我做這份工作的能力產生了懷疑嗎?如果有,我想跟進解決下。”


第一個問題幫他弄清楚真實的日常職責是什麼樣的,這樣一來,第一天上班的時候就不會有什麼不愉快的“驚嚇”。


第二個問題讓他展示了自己的自省能力並且有機會在面試官面前挽救一把,同時,就算沒拿到offer,也弄清楚了自己可以提高的地方。


A lot of an interviewer's task is listing out pros and cons very quickly for candidates. If you can take even two minutes to qualify your negatives, or even just acknowledge "Ah, I am aware that's a shortcoming of mine and I'm taking X/Y/Z steps to fix/address it", you basically erase them from the negatives list in that person's mind.
大部分面試官要做的事情是很快地列出候選人的利弊。如果你能花兩分鐘的時間來給自己的短板打下圓場,哪怕就是大膽承認:“啊,我知道這是我的一個短板,我正在採取一二三點步驟來修正/解決它”,那麼你基本上打消了別人對你能力的疑慮。


比方說,常見的“問題/短板”可以這樣回答:


1.、你兩份工作間有很長的空檔?

"Oh, for that gap in my resume I was actually doing a lot of freelance work, but I didn't know how to format that into my work history."
“噢,說到那個空檔,那段時間我其實是在做很多自由職業性質的工作,但是呢,我不知道怎麼把它規範地寫到簡歷的工作經歷裏”。


2、你的舊東家查無此公司?

"There's no references listed for that company because it went bankrupt, sadly. If you'd like I can offer the phone number of my old manager, or show some old pay stubs from my time there to verify my employment."
“查不到這家公司是因爲,很遺憾,它倒閉了。如果你需要,我可以把我以前經理的電話給你,或者我也可以給你看那時候的工資條,以此證明我在那兒上過班。”


Something like that. Super easy, only takes about a minute, but you can wipe out a ton of negative speculation.
就像上面那樣。很簡單的,雖然只花你一分鐘,但是你可以打消人家對你的大量疑慮。

不過也有人覺得這個問題比較冒險,本來人家可能沒有記下你的短板,但是經你這麼一提,面試官就開始想了。


It's a bold move and I find it doesn't really pay off. It means they have to think of all your negative qualities when they might not have even clocked any, and then you're leaving the interview with that fresh on their mind.
這個問題比較冒險,我發現這麼問也不一定有用。因爲可能面試官根本就沒寫下幾條你的短板,但是這麼一問意味着他們就得去想一下你是否有弱點。你離開面試地的時候,人家腦子裏全是這個問題。


Maybe the only answer they could offer you on site was "Hmmm nothing comes to mind", but after you left, they would be looking for your negative qualities and you don't get to address them.
當時,他們頂多會跟你說:“呃…暫時想不到”,但你走後,他們可能就會開始找你的短板,而且你也不會再有機會去處理了。


不過反問問題這個部分有時候也會收到出其不意的回答,直接幫你認清一家用人單位。


網友ILiketheBike面試的時候只是想知道有什麼員工關懷措施能把人留下來安心工作,結果人告訴他“喝酒啊”。


I took an interview at a non-profit. I had an inkling it was a fairly high-stress position, so I asked if there are company policies on encouraging employee sustainability and how the organization supported its staff.
我去面試過一家非營利機構。此前就得知這個職位壓力挺大的,所以我就問,公司是否有政策可以鼓勵員工留下來,以及貴機構是如何踐行員工關懷的。


The three people who were interviewing me looked at each other, and the Executive Director chortled and said, "we drink".
面試我的那三個人面面相覷,隨後主管大笑起來,說道:“我們喝酒啊。


It was immediately crossed off my list the moment I got up from the chair.
剛從椅子上起身我就在心裏把這家機構劃掉了。


甚至有公司在咖啡機旁邊放啤酒的。這種公司不辭留着進ICU嗎。


Ugh. I basically worked at a startup that was like this. They even had beer on tap, and I can remember a couple of engineers sneakily filling coffee mugs far too early in the morning and have a very vivid memory of my manager pouring a small bottle of hard liquor into his soda.
啊。我也在一家作風類似的初創公司幹過。他們甚至有桶裝啤酒可以接。我記得一大早就有幾個工程師偷偷用咖啡杯接啤酒喝,記憶猶新的事兒還有就是,我的經理有次往自個兒蘇打水里加了一小瓶烈酒。

I quit shortly after.
不久我就辭職了。

除此之外,還有人問得很敏感——爲什麼有這個空位?之前那個人去哪了?


I will ask why they have a vacancy. If they bash the previous person, I'm probably less interested.
我會問爲啥有這個職位空缺。如果他們狠狠地數落之前那個人,那我就會對這家公司興趣大減。


我們蒐集了一些常見的可以問面試官的問題以及一些小貼士,按需取用哦。


1. What is your biggest challenge, and would I be in a position to help you solve this problem?
貴公司最大的挑戰是什麼?我的職位會幫到你們解決這個挑戰嗎?

2. Can you walk me through a typical day in the life of this role?
您能給我梳理下這個職位一天通常的工作流是什麼樣的嗎?

3. What have you enjoyed most about working here?
您工作在這兒最喜歡的一點是什麼?

4. Do you have any hesitations about my qualifications?
您對我的資質經歷有什麼疑慮嗎?

5. How will my success be measured in this role? What are the kinds of KPIs you have in place?
我在該職位的成功如何衡量?目前你們有哪些關鍵績效指標?

6. Do you offer continuing education and professional training?
貴公司提供繼續教育或者職業培訓嗎?

7. Can you tell me about the team I’ll be working with?
您能談談我即將共事的團隊嗎?

8. When your staff comes to you with conflicts, how do you respond?
當你的下屬找來並跟你起衝突,你會如何迴應?

9. What are some of the challenges that the predecessor faced in this role?
這個職位之前那個員工所碰到過的挑戰有哪些?

10. Is this a new position? If so, why was this created? If not, why did the last employee leave?
這是一個新職位嗎?如果是,爲什麼需要開設這個職位呢?如果不是,之前那名員工爲什麼離職?

11. I read X about (company name) in (media name). Can you tell me more about this? (This question shows you did your homework.)
我在……看到過貴公司的……您能跟我詳細講講嗎?(這個問題能顯示出你爲面試做過準備)

12. What is the typical career path for someone in this role?
該職位的通常職業路徑是什麼樣的?

13. What are your expectations for this role during the first 30 days, 60 days, year?
您對該職位在30天內,60天內,或1年內的表現有什麼期望嗎?

14. What is the next step in the process?
招聘流程下一步怎麼走?


If appropriate, try to weave these questions in as the interview is progressing. It demonstrates to the interviewer that you’re proactive and engaged in the process. Alternatively, wait until the end - but if the question has already been answered during the course of the interview, don’t ask it.
如果合適的話,儘量把這些問題穿插在面試中。這樣能夠向面試官展示出一個主動積極參與的你。不然,就等到最後再問。不過如果某個問題之前已經解答過了,那就不要問了。


Don’t ask a question that can easily be answered by researching the company website, or on Google.
不要問那種可以輕易地在公司官網或者谷歌上找到答案的問題。


找到工作了的朋友們,如果有啥忘了問,趕緊拿着這些問題問上司吧。還沒有定下來的也別急,春招快來了。

Notes

qualify [ˈkwɒlɪfaɪ] v 使緩和:使減少刺耳或減輕
stub [stʌb] n 存根;票根
clock [klɒk] v 用機械設備登記或記錄
chortle [ˈtʃɔːrtl] v 開懷大笑;哈哈大笑;高興地咯咯笑