外貿英語話題王(MP3+中英字幕) 第153期:售後調查

After-sale service

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售後調查

A: Good morning, sir. May I help you?

A: 上午好，先生。我可以爲您效勞嗎？

B: Yes. I'd like to speak to the manager, please.

B: 我想見你們的經理。

A: I'm sorry our manager has been out. What can I do for you?

A: 對不起，我們的經理出去了，我可以幫助您嗎？

B: I bought a computer from your company the day before yesterday, but it doesn't work today.

B: 我前天從你們公司買了一臺電腦，可是今天就壞了。

A: So you are saying you turn on the computer and see nothing.

A: 您是說您開機後，什麼都看不見？

B: Yes, it is so strange.

B: 是的，就是那麼奇怪。

A: From what you said, sir. I would say that you have a larger problem than just the monitor. It can be anything inside the computer or your head.

A: 先生，從您說的情況看，這不僅僅是顯示器的問題，可能是內部的故障。

B: No matter what problem is, I need the computer to work.

B: 不管是什麼原因，我需要電腦工作。

A:I see, is there any way for you to bring it up and have a looked at? If not, our repaireman can come to you.

A: 我明白。您能夠將電腦送來給我們看看嗎？

B: I would prefer you come here.

B: 我倒寧願他來。

A: No problem, sir.

A: 沒有問題，先生。