蘋果使用者對視網膜螢幕問題表示不滿
Thousands of Apple Macbook owners are campaigning for action over reported issues with the laptop’s retina screen are reporting "horrific stains" spreading across screens, in the forms of spots and patches。
數千名蘋果電腦使用者因報道的視網膜螢幕問題，共同採取了行動。他們表示螢幕上出現了“可怕的斑跡”，或是斑點或是斑塊。Phi Chong, a software engineer, told the BBC he has had to replace his screen twice in the last two years. He said he had been told Apple would not carry out further screen repairs。
軟體工程師Phi Chong接受BBC採訪時說道，過去兩年間，不得不更換兩次螢幕。此外，他還被告知，蘋果公司將不再對螢幕進行進一步維修。The firm told the users should contact its Apple support Macbook repair specialist indicated that this was not a common users who have been affected are concerned they will face expensive service fees once their warranties and/or extended AppleCare protection plans expire。
公司告訴使用者應聯絡蘋果支援中心。一名蘋果電腦維修專家表示這並非是常見問題。但是受影響的使用者擔心，一旦超出保修期，將面臨高昂的維修費用。
A website called "Staingate" has been set up by a group unhappy with Apple’s response. Some of them say they have been told they will have to pay $800 for repair work。
一些對蘋果公司回饋不滿的使用者建立了網頁Staingate。其中一些人表示被告知將支付800美元的維修費用。A Facebook group formed by people experiencing problems with their Macbook screens has 1,752 members, and Staingate claims to have been contacted by more than 2,500 people so legal firm Whitfield Bryson & Mason has contacted the Facebook group offering to investigate。
1752名蘋果電腦出現問題的使用者共同組成了一個臉書網組織，網站 Staingate。該網站表示到目前為止有2500人互相聯絡。美國律師事務所Whitfield Bryson & Mason已開始與該臉書網組織聯絡，提供調查。The group has also set up a petition on the website which asks Apple chief executive Tim Cook to "take immediate action" to address the people say problems with the screen can start appearing within a few months of purchasing the laptops。
該組織還在網站上，發起請願活動，要求蘋果總裁 Tim Cook就此“立即採取行動”。一些人表示購買之後的幾個月中，螢幕就會出現問題。While many people on the Facebook page are reporting that Apple stores around the world - including in Berlin, Hong Kong and New Zealand - are agreeing to carry out free screen repairs outside the warranty period, others said they had been told it was "cosmetic damage", which is not usually covered。
但是很多人在臉書網頁上表示全球各地的蘋果專賣地，如柏林、香港以及紐西蘭的蘋果專賣店都同意在保修期外為使用者提供免費螢幕維修，但是也有人表示這屬於“外表損傷”，不包括在維修範圍內。Apple has not confirmed whether there is an issue with the screens, or what might be causing the damage. Its 2013 models seem to be worst affected, but there are online forums discussing the problem dating back to 2009.
蘋果公司還未確認螢幕是否有問題，或者造成這種問題的原因。2013年的螢幕損傷最嚴重，但是2009年時網上就有網路論壇對此進行探討。"Customers who experience problems with their Apple products should contact AppleCare," a spokesperson told the BBC。
一名發言人接受BBC採訪時表示：“發現蘋果產品有問題的使用者請於蘋果售後聯絡。”
