為什麼打電話比發信息好
So many things can keep you from seeing your loved ones in person, from busy schedules to long distances to a rather unexpected pandemic. Fortunately, thanks to modern technology, the people we miss are often only a phone cAll or text message away. But if you're someone who's more prone to typed out messages than verbal ones, you may want to reconsider. According to science, if you want to feel more connected to the people you're talking to, you should call them instead of texting.
繁忙的日程、遙遠的距離、突如其來的疫情……太多的事情阻止你親自去見你所愛的人。幸運的是我們有現代科技，只要一通電話或一個簡訊就能聯絡上我們想念的人。但如果你更傾向於發簡訊而不是打電話，你可能需要重新考慮一下。科學告訴我們，如果你想和交談的人感覺更親近，你應該給他們打電話，而不是發簡訊。A new study, published in the Journal of Experimental Psychology, found that communication interactions that included voice, like a phone call or video chat, created stronger social bonds than communication through typing, like text messaging or email.
發表在《實驗心理學雜誌》的一項新研究發現，打電話或視訊聊天等包含語音的通訊互動比發簡訊和電子郵件等打字通訊方式更能加強社交紐帶關係。In the study, researchers used various experiments to gauge connectedness. In one, they asked 200 people to make predictions about what it would be like to reconnect with an old friend by email or by phone and then assigned people at random to do one or the other. Although people anticipated that a phone call would be more awkward, hearing someone's voice actually made the experience better.
在這項研究中，研究人員運用了各種實驗來衡量紐帶關係。在其中一項實驗中，他們請200個人預想通過電郵或打電話重新和一個老朋友取得聯絡的場景，然後隨機指派人們發電郵或打電話。儘管人們預期打電話會更尷尬，但聽到對方的聲音實際上會讓體驗更好。
"People reported they did form a significantly stronger bond with their old friend on the phone versus email, and they did not feel more awkward," study co-author Amit Kumar, an assistant professor of marketing at the McCombs School of Business, said in a statement.
研究報告的合著者、麥康姆商學院營銷學助理教授阿米特·庫馬爾在一份宣告中稱：“人們報告稱他們與老朋友打電話相比發電郵可以建立起更強的紐帶關係，而且並不感到更尷尬。”
In another experiment, the researchers had strangers connect by either texting, talking over video chat, or talking using only audio. They found that both forms of voice communication—whether video or audio only—made the strangers feel significantly more connected than when they communicated via text.
在另一個實驗中，研究人員讓陌生人通過發簡訊、視訊聊天或語音聊天來聯絡。他們發現，無論是視訊還是語音聊天，這兩種語音通訊方式都比發簡訊更能顯著增強陌生人之間的紐帶關係。Sabrina Romanoff, a Harvard trained clinical psychologist based in New York City, says people tend to text or email instead of calling because of convenience, as they see it as a controlled form of communication where they can "correspond information exactly in the way they intend without unexpected additions by the other person."
哈佛大學畢業的紐約臨床心理學家塞布麗娜·羅曼諾夫表示，為了方便，人們傾向於發簡訊或電子郵件，而不是打電話，因為他們將簡訊和電郵視為可控的通訊方式，可以“精確地傳送自己想傳達的資訊，而不會受到另一個人意外插話的干擾”。Romanoff says that in reality, texting can make it hard to determine the true meaning behind a conversation. "A phone call is actually more convenient when considering the net effects of the message," she explains. "Each party is more present, and therefore, able to gauge the meaning behind the content without ruminating on the endless possible meanings behind words and punctuation."
羅曼諾夫指出，事實上，發簡訊會讓人難以確定對話背後的真實含義。她解釋道：“如果想保證資訊傳達的效果，打電話其實更方便。雙方都在，因此能理解對話內容背後的含義，而不用沒完沒了地反思詞句和標點背後的潛在含義。”
