辦公室打電話英語對話
在世界經濟全球化及中國加入WTO的形勢下,社會需要大量能夠用英語在國際上進行科技、經貿、法律和文化等方面交流的專業人才。本站小編整理了辦公室打電話英語對話,歡迎閲讀!
辦公室打電話英語對話篇一如何轉接客户來電
a: stone corp. hi, mary speaking.
四通公司, 您好,我是mary。
b: hello, i’d like to speak to mr. hunter, please.
你好,我想找hunter先生。
a: may i ask who is calling, please?
請問您是哪位?
b: my name is herbert wood of ibm computer company.
我是ibm電腦公司的herbert wood.
a: thank you, mr. wood. one moment, please… (into pbx) mr. hunter, mr. wood of ibm computer company is on the line.
謝謝,wood先生,請稍等。(打內線電話)hunter先生,ibm電腦公司的wood先生找您。
c: can you find out what he wants?
你可以問他有什麼事嗎?
a: yes, mr. hunter. (to caller) i’m sorry to have kept you waiting, mr. wood. mr. hunter is rather busy right now and would like to know what you wish to speak to him about.
好的,hunter先生。(對來電者説)對不起wood先生,讓您久等了。hunter先生現在非常忙,他想知道你有什麼事對他説。
b: yes, i want to buy some computer software and talk about developing some other software. i don’t know whether he is interested in that or not?
是的,我想買一些計算機軟件,另外再談一談開發一些其它的軟件。我不知道他是否有興趣。
a: i see. thank you very much, mr. wood. would you wait a moment, please? (to pbx) mr hunter, mr. wood wants to buy some computer software.
我明白了,非常感謝,wood先生。請你等一下好嗎?(打內線電話)hunter先生,wood先生想買一些計算機軟件。
c: i see. put him on line two.
好的,請轉到2號線。
a: yes, mr. hunter. (to caller) mr. wood, i’m very sorry to have kept you waiting. i’ll put you through to mr. hunter.
好的,hunter先生。(對來電者)wood先生,不好意思讓你久等了,我把你的電話接給hunter先生。
辦公室打電話英語對話篇二(電話鈴聲響起)
Sissy: Chinadaily website. May I help you?
Rolf: May I talk to Kelly please?
Sissy: And you are?
Rolf: This is Reaf from BBC. I’m calling to check my mail.
Sissy: I"ll put her on the phone. Just a second .
Rolf: Thanks.
Notes:
1. 這大概是辦公室電話中最常見的一段對話了。
我們先來看第一句:“Chinadaily website. May I help you?”。一般接起電話的人通常會先報公司的名字,然後再説, "May I help you?" 或是如果要更客氣一點的話則可以説 "How can I help you?" (我該怎麼幫你?),意思是我能為你做什麼。
不過如果是機器應答,那麼你很可能聽到這樣的一段話:
"Thanks for calling Chinadaily website, please dial the extension or press 0 get to the operator."
感謝你打電話到中國日報網來,請直接撥分機號,如需轉總機, 請撥“0”。
2. And you are? 你是?
接電話時,通常我們要先確定一下對方的身份,避免不必要的騷擾。And you are? 是比較口語化的講法。如果想要問得客氣點,我們還可以説"Whom I am speaking with?" 或是 "Whom am I talking to?"
3. I"ll put her on the phone. Just a second.
我會請她聽電話, 請等一下。
確認之後,當然就是把電話轉接給對方要找的人了。Put someone on the phone 的意思就是請某人聽電話。
如果你是打電話來找人的一方,你可以説:"Could you please put Kelly on the phone?" (你能不能請Kelly來聽電話啊? )
反過來如果你是接到電話的人,而對方要找的是別人,你就可以説:"Ok. I"ll put her on the phone. Just a second." (好的,我會請她聽電話, 請稍等一下。)
當然如果公司有多部分機,那你很有可能會聽到如下的答覆:"I"m transferring your call." 或是 "I"m redirecting your call.",意思是“我幫你轉接到她的分機”。
transfer 或者 redirect.既“轉接”的意思。
辦公室打電話英語對話篇三M:May I use your telephone,George?
喬治,我能用你的電話嗎?
G: dial zero first and then the number you want.
當然,只要先撥“0”再撥你要的號碼。
M:Thanks.
謝謝。
Telephone Girl:Pacific Trading I help you?
總機小姐:太平洋貿易公司,我能效勞嗎?
M:This is d you connect me with n?
我是田先生,你能轉給布朗先生嗎?
T:Certainly, you hold the line a moment?
當然,先生,請稍後好嗎?
M:Yes,of course.
是的,當然可以。
T:n is on the line,sir.
布朗先生電話已接好了,先生。
M:n?
喂,布朗先生嗎?
B:Yes, was waiting for your call all morning.
是的,田先生嗎?我整個上午都在等你的電話。
M:I'm so sorry,n.I was out at one of our construction sites and couldn't call you.
抱歉,布朗先生,我外出到我們的一個工地無法打電話給你。
B:Now,let me d you come to my office at 2 o'clock tomorrow afternoon?I'd like to discuss a few things with you then.
現在,我看看……你明天下午2點能不能來我辦公室?我想到時和你討論一些事情。
M:Of n.I'll be going out to another construction site tomorrow morning,so I won't be in office until noon.
當然可以,布朗先生,明天上午我會在另一個工地,所以中午以前我不會在辦公室,
If by any chance you wish to get in touch with me,could you please leave a message with my secretary?
如果萬一你想和我聯絡,請留言給我的祕書好嗎?
B:Yes,I'll do any rate I'll see you here at 2 o'clock tomorrow.
是的,我會的,不管怎樣明天2點在這裏和你見面。
A:I'll be there without bye,n.
我一定到,再見,布朗先生。
B:Goodbye,.
再見,田先生。
G:All through?
講完了嗎?
M:Yes,thanks.
是的,謝謝。
G:Say,how about coming home with me for dinner?
嘿,和我一道回家吃晚飯如何?
M:But it would be so much trouble for Helen.
但會給海倫添很多麻煩。
G:Oh,my wife wouldn't mind.I'll call her and tell her you're coming.
哦,我太太不會介意的,我打電話給她,告訴她你要來。
M:Well,if you insist.
好吧,如果你堅持的話。
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