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BEC商務英語初級閱讀真題下載

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BEC商務英語初級閱讀真題下載

BEC商務英語初級閱讀試題及答案1

For each question 15 – 20 , mark one letter (A, B, C or D ) on your Answer Sheet for the answer you choose.

The Negotiating Table:

You can negotiate virtually anything. Projects, resources, expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their behalf . He approaches the art of negotiation as a game because, as he is usually negotiating for somebody else, he says this helps him drain the emotional content from his conversation. He is working in a competitive field and needs to avoid being too adversarial. Whether he succeeds or not, it is important to him to make a good impression so that people will recommend him.

The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying ‘yes”. This can be a problem because one of them usually begins by saying “no”. However, although this can make talks more difficult, this is often just a starting point in the negotiation game. Top management may well reject the idea initially because it is the safer option but they would not be there if they were not interested.

It is a misconception that skilled negotiators are smooth operators in smart suits. Dr Cohen says that one of his strategies is to dress down so that the other side can relate to you. Pitch your look to suit your customer. You do not need to make them feel better than you but, For example, dressing in a style that is not overtly expensive or successful will make you more approachable. People will generally feel more comfortable with somebody who appears to be like them rather than superior to them. They may not like you but they will feel they can trust you.

Dr Cohen suggests that the best way to sell your proposal is by getting into the world of the other side. Ask questions rather than give answers and take an interest in what the other person is saying, even if you think what they are saying is silly. You do not need to become their best friends but being too clever will alienate them. A lot of deals are made on impressions. Do not rush what you are saying---put a few hesitations in , do not try to blind them with your verbal dexterity. Also, you should repeat back to them what they have said to show you take them seriously.

Inevitably some deals will not succeed. Generally the longer the negotiations go on, the better chance they have because people do not want to think their investment and energies have gone to waste. However , joint venture can mean joint risk and sometimes , if this becomes too great , neither party may be prepared to see the deal through . More common is a corporate culture clash between companies, which can put paid to any deal. Even having agreed a deal, things may not be tied up quickly because when the lawyers get involved, everything gets slowed down as they argue about small details.

De Cohen thinks that children are the masters of negotiation. Their goals are totally selfish. They understand the decision-making process within families perfectly. If Mum refuses their request , they will troop along to Dad and pressure him. If al else fails, they will try the grandparents, using some emotional blackmail. They can also be very single-minded and have an inexhaustible supply of energy for the cause they are pursuing. So there are lesson to be learned from watching and listening to children.

15 Dr Cohen treats negotiation as a game in order to

A put people at ease

B remain detached

C be competitive

D impress rivals

16 Many people say “no” to a suggestion in the beginning to

A convince the other party of their point of view

B show they are not really interested

C indicate they wish to take the easy option

D protect their company’s situation

17 Dr Cohen says that when you are trying to negotiate you should

A adapt your style to the people you are talking to

B make the other side feel superior to you

C dress in a way to make you feel comfortable.

D try to make the other side like you

18 According to Dr Cohen, understanding the other person will help you to

A gain their friendship

B speed up the negotiations

C plan your next move.

D convince them of your point of view

19 Deals sometimes fail because

A negotiations have gone on too long

B the companies operate in different ways

C one party risks more than the other.

D the lawyers work too slowly

20 Dr Cohen mentions children’s negotiation techniques to show that you should

A be prepared to try every route

B try not to make people feel guilty

C be careful not to exhaust yourself

D control the decision-making process.

參考答案:15 B 16D 17A 18D 19B 20 A

15.第一段有這樣一句話needs to avoid being too adversarial,也就是說要保持客觀,公正,超然,所以選擇B。

16.從第二度最後一句話可以看出,Top management may well reject the idea initially because it is the safer option but they would not be there if they were not interested.應該選擇D。

17.第三段,Dr Cohen says that one of his strategies is to dress down so that the other side can relate to you. Pitch your look to suit your customer.所以選擇A。

do not need to become their best friends but being too clever will alienate them. you should repeat back to them what they have said to show you take them seriously.所以選擇D。

19.從第四段的這句話可以看出,More common is a corporate culture clash between companies, which can put paid to any deal.選擇B。

  BEC商務英語初級閱讀試題及答案2

In the last few years, managers throughout industry haveseen more changes than many of them could have expected tosee in their entire working lives having to communicateinformation which often leads to feelings of insecurity hasbecome a key activity. From being regarded as relativelyunimportant in many companies , management employeecommunication has become a central corporate need.

Concordia International provides a good example of acompany that has adjusted well to the changing needs for communication . since 1995 ,Concordia has been turned inside-out and upside-down, to ensure that it is a marketing –led,customer-responsive business, one that looks outwards at customers and competitors, ratherthan inwards at its own processes and the way things were done in the past. In the last eightyears, Concordia has reduced its workforce by more than 80.000 people - or 35% -on a voluntarybasis, with further downsizing anticipated.

From being an engineering company, Concordia is now remaking itself as a service role of employee communication in such a context is to build people’s self-confidence, topersuade them that, although it is inevitable that the changes will go ahead, they also bring withthem new opportunities for employees. However, this is not an easy task. People tend to beskeptical of these claims and to feel that they are losing touch with the company they haveworked for over many years. This is understandable, since many of the old certainties are beingswept away , including the core activities of the company they work for. Above all , they have hadto face up to the fact that they no longer have a job for life.

Research indicates that people respond to this predicament in a variety of ways. The bulk ofemployees fall into two main categories in terms of their response to the new situation: on the onehand there are the “ pragmatists” and on the other “ the highly anxious” the former see their jobas a means to an end and have a relatively short-term perspective, with strong loyalty to their localterm , rather than the company as a whole . The second category, usually the majority, mayrespond to threatened changes with a feeling of having been let down, and even feel anger at thecompany for what they see as changing the terms of their employment.

The employee communication process needs to be capable of accurately directing itsmessages at a variety of employee groups and departments within the workforce . this is whymiddle managers and line managers are so key to communication. They are the people who knowabout the full rage of concerns among the workforce. The problem in the past was that this crucialarea was often the responsibility of a separate, relatively isolated unit. Concordia puts responsibilityfor communication firmly on line managers. All their research points to the same conclusion: peopleprefer to get their information face-to-face from their line managers. That is the key relationshipand where arguments and hearts and minds –are lost.

The general rule in company communication is to tell employees as much as you can as soonas you can. If you can’t provide details, then at least put the news in context and commit yourselfto providing greater detail when it becomes available another rule of company communication isthat there must be a fit between what the company is telling its employees and what it is telling itsshareholders.15 In the last eight years, Concordia has

A made over 80.000 employees reduncdant

B completed a period of downsizing

C reduced its workforce of 80.000 by 35%

D given 35% of departing employees voluntary redundancy

16 From Concordia’s point of view, the role of communication is to

A win employee support before going ahead with the changes

B change the company’s core activities.

C emphasise the positive aspects of the changes

D explain the need for the changes

17 what does research show about most employees’ response to change?

A they expect it to have a bad effect on the company

B they feel completely powerless

C they become less loyal

D they fell they have been treated unfairly

18 Concordia’s communication process mainly relies on

A printed communication

B departmental heads

C personal communication

D a separate, specialized unit

19 According to the writer, what is the guiding principle about giving information within anorganization?

A Never make promises about future developments

B Give people an overall view at the earliest possible stage

C always include plenty of hard information

D Hold back until all the details can be provided

20 which of the following would be the most suitable title for the article?

A employee attitudes to company communication

B making company communication more effective

C Researching company commmucation

D Making employees feel less powerless

參考答案及解析

文章取材自一本管理手冊,說的是一個組織裏的有效溝通問題。這套題目有些特別,不像之前的閱讀的第三部分,六道題目分別依次對應文章的六個段落,這題的答案稍微分散了些。

15題,答案很明顯,但是選項很有迷惑性。答案是第二段的最後一句:In the last eight years, Concordia has reduced its workforce by more than 80.000 people - or 35% -on a voluntary basis, with further downsizing anticipated.減少了80000員工(或者說減少了35%的員工),預期還會減少更多。A選項是對的,made redundant是前面某套題目閱讀的第五部分考過的詞組;B不對,沒有完成(completed),因爲預期還會裁減更多(with further downsizing anticipated);C也不對,迷惑性最大,reduced its workforce of 80.000,用了介詞of,所以這句的意思是一共就80000員工,而實際情況是減少了80000員工;D不對,35%的員工被裁減,都是在自願的基礎上的,而不是離開的人中有35%是自願的。

16題,問根據此人的觀點,溝通的角色是什麼。也就是問溝通的目的或者作用是什麼。答案在第三段。溝通是爲了幫助人樹立自信,說服他們雖然要面臨一些變化,但是同樣也會擁有一些新的機會。說白了,就是鼓勵這些被裁的人。答案選C,強調變化的積極方面。這裏的positive aspects是對前面說的bring with them new opportunities的一個概括。(想起了電影《在雲端》,up in the air,裏面那個老男人的工作就是職業裁員專家,專門對被裁的人說些這樣的話。)

17題,問調查顯示大多數人對change的反應是什麼。這題在答案中也很明顯,但是選項很糾結。都有點似是而非。The second category, usually the majority, may respond to threatened changes with a feeling of having been let down.,and even feel anger at the company for what they see as changing the terms of their employment.大多數員工的反應就是很失望,甚至會很憤怒。個人覺得這題出的不夠嚴謹,沒有哪個選項能嚴格從原文中提煉出來。對比下D要好點,因爲對公司失望和憤怒,就是覺得受到了不公正的待遇。此題有待高手補充更完美的理由。

18題,問溝通過程主要依賴於什麼。答案是第五段的這句:people prefer to get their information face-to-face from their line managers。喜歡面對面的從直屬經理那裏獲取信息。所以選C,個人的交流。

19題,問組織內部提供信息的指導準則是什麼。最後一段的第一句就是:The general rule in company communication is to tell employees as much as you can as soon as you can。儘可能的快,儘可能的多。不能提供細節的,至少給個大致的背景消息(put the news in context)。時機成熟了,再告知更多。選B:在可能的最早的階段讓人有個總體的印象。

20題,給文章選標題。這種題在BEC的閱讀裏還真不多見。選標題,就是要挑選文章的最主要意思,從整體上把握文章的main ideas。這篇文章通篇說的就是communication,前面介紹了溝通的背景:裁員;接着說了員工對裁員的反應;然後最後兩段,一段說員工喜歡什麼樣的溝通方式,一段說溝通的原則是什麼。綜合起來,就是關於怎樣進行有效溝通的問題。選B。A不對,片面了,只是文中某部分的內容,並且這部分內容是爲後面做背景介紹,不是主要的;C不對,不是簡單的research,research僅僅是介紹狀況,文章還有關於實現措施的。

  BEC商務英語初級閱讀試題及答案3

Questions 21 -30

Read the article from the Chairman’s statement in a pharmaceutical company’s annual report

Choose the correct word to fill each gap from (A, B, C or D) on the opposite page .

For each question 21-30,mark one letter (A, B, C or D) on your Answer Sheet .

There is an example at the beginning , (0)

Charman’s Statement

Two year ago we undertook to increase our sales and to at least (10) our earnings. We published this (21) in order to demonstrate our resolve to lead the business successfully through the demanding period following the expiry of patents which had given us the exclusive right to develop two of our major products.

I am very please to (22) that we achieved what we set (23) to do. We have achieved increased of 4% and 6% in sales and earnings (24) this comes despite considerable losses (25) the expiry of the patents. It is testimony to the depth and vitality of our portfolio of medicines that we have been able to survive the largest single patent expiry our industry has known.

Looking further ahead, I firmly believe that this company can continue to deliver strong , sustainable growth, enabling us to stay at the (28) of the research-based pharmaceutical industry.

The power and pace of technological and scientific development, combined with economic and social pressures, are (29) huge changes in our industry, the successful companies of the future will be those that anticipate and (30) to this change, integrate new technologies effectively, and are closest to their customers. I have full confidence in our ability to remain a major player in our industry.

21 A warranty B obligation C commitment D contract

22 A inform B specify C notify D report

23 A in B out c aside D up

24A respectively B serially C consecutively D sequentially

25 A pursuing B resulting C following D depending

26 A contribution B donation C investment D subsidy

27 A numbers B figures C sums D points

28 A foreground B forefront C lead D advance

29 A forcing B impelling C urging D thrusting

30 A meet B suit C correspond D respond

參考答案:21-25 C D B A C 26-30 A B B A D

  BEC商務英語初級閱讀試題及答案4

Questions 21 -35

. Read this advertisement.

. Choose the best word to fill each gap.

. For each question (21 35) mark one letter (A , B ,C ,D)on your Answer Sheet.

. One answer has been given as an example.

Too much to read! It/’s impossible to find time to read today/’s top business books-and thousands are published each year. Yet not keeping up with those books could be a serious-and expensive mistake. Often the ideas and insights they . . . . . . example. . . . . are available nowhere else. But how can you even. . . . . .21. . . . . . which titles are worthwhile-let alone find time to read them?

Fortunately, there/’s a . . . .. .22. .. . . . : Soundview Executive Book Summaries. It really. . . . . . 23.. . . . . In fact, it/’s . . . . . . 24. . . . . . to work. It is ingenious and essential. Every month, you . . . . . . 25. . . . . two or three quick reading, time saving . . . . . .26. . . .. . of the best new business books. Each contains all the key points in the . . . . . . 27. . . . . . book. The big difference ,instead of 200 to 500 pages ,the summary is only & pages. Instead of . . . . . . 28. . . . . . five ,ten or more hours to read ,it takes just 15 minutes.

Of the thousands of business books . . . . . . 29. . . . . ally, only a . . . . . . 30. . . . . really worth reading. To save your time, our Editorial Board goes over them all . . . . . . 31. . . . . .90%. Our standards are . . . . . . 32. . . . . .,and the criteria rigorous.

When a book meets all our tests, we prepare a Summary, instead of a review or a digest. You get a skillful distillation that preserves the content ad spirit of the . . . . . . 33. . . . . s. The titles cover every. . . . . . 34. . . . . concern to business people today. There/’s . . . . . . 35. . . . . like Soundview Executive Book Summaries.

21 . A. see B. know C. ask D. answer

22. A. answer B. solution C. question D. problem

23. A. works B. costs C. sells D. buys

24. A. guarded B. granted C. guided D. guaranteed

25. A. pay B. send C. receive D. buy

26. A. titles B. summaries C. names D. prices

27. A. original B. first C. same D. another

28. A. spending B. costing C. taking D. sitting

29. A. publicized B. polished C. published D. popularized

30. A. dozen B. little C. handful D. couple

31. A. choosing B. eliminating C. writing D. publishing

32. A. high B. low C. expensive D. cheap

33. A. entire B. tired C. entering D. old

34. A. word B. subject C. sentence D. idea

35. A. something B. anything C. all D. nothing

答案: 21. B 22. B 23.A 24. D 25. C 26.B 27.A 28. C 29.C30. C 31. B 32.A 33. A 34. B 35.D