商務英語口語對話:預定墨盒

A: May I help you?

B: Yes, I would like to place an order for toner cartridges. We have a standing agreement with you company, so we will need the same aMount as last time.

A: Let me Key in your information into my computer. I will pull up our records for you . Do you have an order number? What name is the order listed under ?

B: It should be under Leslie Smith. The number is 184796 A.

A: Yes, Mr. Smith. I have an order for three cases of cartridges, it that what you would like to refill?

B: Yes.

A: Is there the correct billing address?

B: No, pls post the bill to 124 Hildrod Lane, Milton County, 98830.

A: I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday.

B: Thank you.

有什麼需要幫忙的嗎？
是的，我想訂購墨盒。因爲我們公司和你們公司有長期合同，我們需要與上次數量相同的墨盒。
讓我把你的信息輸進電腦，這樣就能調出我們之間的生意記錄…你有訂單號嗎？下訂單的人叫什麼名字？
應該是萊斯利.史密斯，號碼是184796 A。
有了，是史密斯先生。我們找到一個三箱墨盒的訂單，你想按這個單子續訂嗎？
是的。
這個送票據的地址對嗎？
不對，請把票據寄到彌爾頓郡希爾卓德街124號，郵政編碼98830.
過幾天我就把發票給你寄去，你們所訂的商品應該在週一下班前送到。
謝謝你。
Refill 補充
Invoice 發票
Deliver 遞送

Make an order 預定
Standing agreement 長期的合同
Key in (information) 輸入(信息)
Pull up (information) 調出(信息)
Billing address 送訂單的地址