英語口語大贏家Topic300:標準、質量、特色

標準、質量、特色 Standards, Qualities, Characteristics

隨着產品和市場差異的減小，專業領域正迅速發展爲一個由每家公司的標準、質量和特色所限定的領域。

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As the differences in products and markets shrink, the professional world is fast becoming one that is defined by the standards, qualities, and characteristics that exist in each company. This professional image is important and must be protected as according to the company's stated bylaws. This occupational image is usually what sets apart a great company from a mediocre one. Reputation is everything. These are built on several key components. An important one is an efficient managerial system that maintains a strict code of professional ethics. If a business leader gives his or her word, this should cement him or her to the deal. Another is the idea of communication. This means being able to communicate with fellow team-members at work as well as with customers to provide the best service possible. Occupational quality is something that comes over time as trust is built. Part of this trust comes from the quality of the service. A customer that respects the producer will respect the product. It involves a reputation of equality, especially in seeking common ground while accepting the existing difference. Compromise is an important part of building a successful reputation. Professional image is not only in how you treat your customers but also in how you treat your employees. These people are the face of the company and reflect the image the company is trying to put forward. A happy worker is a productive worker. Each of these is important and a balance with other business skills must be maintained.

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隨着產品和市場差異的減小，專業領域正迅速發展爲一個由每家公司的標準、質量和特色所限定的領域。這種專業形象很重要，必須依照公司的既定法規進行保護。這種職業形象往往就是大公司與一般公司的區別所在。信譽就是一切。它由幾個關鍵的組成部分。其中重要的一項就是高效的管理體系。它能夠使專業標準保持嚴格水平。如果公司領導有所指示，那就應該得到貫徹實施。另一個重點就是溝通交流。這意味着能與同一團隊中的成員溝通，也能與顧客溝通，以便儘可能地提供最好的服務。專業品質是隨着信任感的建立而慢慢形成的。這種信任一部分來源於服務質量。尊重生產者的顧客自然也會尊重產品。這與平等的信譽有關，尤其是在求同存異的時候。妥協是成功建立信譽的一個重要部分。專業形象不僅僅體現在如何對待客戶，還體現在如何對待員工上。這些人是公司的門面，他們反映了公司想要展現的形象。一個快樂的員工也會是一個富有成效的員工。以上每項都很重要，並且還必須與其他商業技巧保持平衡。

Grammar 語法小結
虛擬語氣

在虛擬語氣中常會用到表示一個與事實相反的過去的情況，這是要用虛擬語氣表示過去情況，從句要用過去完成時 had done, 主句要用 would have done, 例如：

If I had known that you were coming, I would have met you at the airport.

如果我知道你要來，我就會去機場接你了。

If anything had happened indeed, she would have let you know.

如果確實發生了什麼事情，她早就通知你了。

If I had left sooner, I'd have caught the bus.

如果早點動身，我就趕上巴士了。

if有時可以省略，從句改爲倒裝語序，例如：

Had Benjamin been in charge, it wouldn't have happened.

如果本傑明負責，這事就不會發生了。

Had she been asked, she would have done it.

如果那時請她做，她是會這樣做的。

Do it together 家庭總動員
兩人一組，一方朗誦下面的中文句子，另一方說出相對應的英語句子。

1. 如果你處在我的位置，你怎麼辦？

2. 如果你告訴我這件事，我就可以幫助你了。

3. 這事要不是我親眼所見，我就不會相信。

4. 要不是有你們支持，我不會獲得成功。

5. 如果他知道了，我也應該這樣做。

1. If you had not supported me, I couldn't have won.

2. If I had not seen it with my own eyes, I would not have believed it.

3. If he had known, I would have done so too.

4. What would you have done if you had been in my position?

5. If you had told me this thing, I would have helped you.